What it does, who owns it, how to get access, and where to get trained. Use this directory on day one and any time you join a new team.
Tools are either provisioned on day one, SSO-instant, or require a request.
Each card links to a short video to get you productive in minutes.
Each tool has a named owner and Slack channel — ping them when stuck.
Password management and secure credential sharing. Every employee is required to use 1Password for any work-related login.
Provisioned on your first day. Check your welcome email for your invite link. This is mandatory for all employees.
Cross-functional project management for Marketing, Ops, and People. Plans, tasks, timelines, and goal tracking.
Sign in with your Twincrest Google account. Available to all non-engineering teams.
Scheduling tool for customer meetings, recruiting interviews, and internal availability sharing.
Sign in with your Twincrest Google account. All employees can claim a license.
Application monitoring, infrastructure metrics, logs, and on-call alerting for the engineering platform.
Sign in via Okta SSO. Available to Engineering, SRE, and Support.
The design tool for everything visual. Wireframes, UI design, prototyping, and design review all live here.
Request access via the IT Help Desk. Include your manager's name and your role. Provisioned within 1 business day.
Where code lives. Version control, pull requests, code review, and CI/CD pipelines. Required for all engineering and technical roles.
Submit a request via the IT Help Desk. Include your GitHub username. Access granted to approved engineering roles only.
Gmail, Calendar, Drive, Docs, and Sheets. Twincrest's primary email and document collaboration suite.
Your Twincrest Google account is created before your first day. Login details come via your welcome email.
The ATS that powers Twincrest's hiring. Job postings, candidate tracking, interview scheduling, and offer management.
Available to Talent team members and hiring managers by default. Interviewers are provisioned per role. Contact @talent-team for access.
Marketing automation and lifecycle communications. Email campaigns, landing pages, lead scoring, and analytics.
Request via @marketing-team in Slack. Restricted to Marketing and Demand Gen.
Customer messaging, in-app chat, and support inbox. Used by Customer Success and Support.
Request via @customer-success in Slack. Restricted to CS, Support, and Sales.
Performance management and employee development. 1:1 agendas, goals, reviews, and engagement surveys all live in Lattice.
Provisioned on your first day alongside Workday. Reach out to the People Team if you don't have access.
Project and issue tracking for the engineering team. Sprints, bug tracking, roadmaps, and release planning all run in Linear.
Available to all Engineering and Product team members. Sign in with your Twincrest Google account.
Async video updates instead of unnecessary meetings. Record your screen, camera, or both — and share instantly.
Sign in with your Twincrest Google account. All employees have access.
Online whiteboard for brainstorming, workshops, retros, and visual collaboration across teams.
Sign in with your Twincrest Google account. Open to all employees.
Where Twincrest's knowledge lives. Docs, wikis, project notes, meeting records — if it needs to be written down, it goes in Notion.
Sign in with your Twincrest Google account. Access is open to all employees.
Single sign-on across every Twincrest tool. One login, MFA enforced, all your apps in one dashboard.
Provisioned on your first day. You'll set up MFA during onboarding.
The CRM that runs Twincrest's revenue engine. Leads, accounts, opportunities, pipeline, and forecasting all live here.
Request access by messaging @sales-ops in Slack with your manager's approval. Access is restricted to Sales, CS, and leadership.
Application error tracking and performance monitoring across all Twincrest services and frontends.
SSO via Okta. Available to Engineering, QA, and Support.
Your main channel for day-to-day communication. Messaging, channels, threads, and quick calls — all in one place.
Provisioned automatically on your first day via Okta SSO.
Payments, billing, invoicing, and revenue reporting. Powers all Twincrest customer-facing transactions.
Restricted to Finance, RevOps, and Engineering. Request via @finance-team with a business justification.
Your HR home base. Time off requests, payroll, benefits, performance reviews, and org chart — all managed here.
Provisioned on your first day. Check your welcome email for login instructions. Contact People Team if you have issues.
Video meetings and webinars. External calls, all-hands, team syncs, and recorded training sessions all run through Zoom.
Sign in with your Twincrest email via SSO. Available to all employees on day one.
Your first 30 days at Twincrest — policies, perks, and what to expect.
Open in NotionPassword rules, device standards, and what to do if you suspect a breach.
Read the policyFind anyone at Twincrest — managers, reports, and team structures.
Open WorkdayBook PTO, see company holidays, and check team availability.
Request time offSubmit a ticket for hardware, access, or anything that's broken.
Open a ticketBenefits, payroll, leave, and anything HR-related — straight to People.
Email People Team